Frequently Asked Questions
Is Storm Witness really free?
Yes. The Free tier lets you document 1 property with up to 50 items, take GPS-stamped photos, complete the insurance readiness checklist, and generate PDF reports. No credit card required. The watermark stays on reports as branding, even on paid tiers' free features. You only pay if you want cloud backup, multiple properties, or AI features.
Why do I need cloud backup?
Your phone can be damaged, lost, or destroyed in a storm — taking all your evidence with it. Cloud backup encrypts and stores your photos off-device so you can recover everything on any device. During an active storm, this is the difference between having proof and starting over.
What's the $2.99 Storm Emergency backup?
When severe weather is detected near you, you can instantly back up all your current evidence photos to encrypted cloud storage for a one-time $2.99. This gives you 30 days of cloud retention without a monthly subscription. It's designed for the moment you realize a storm is coming and you need your photos safe NOW.
Can I cancel anytime?
Absolutely. No contracts, no cancellation fees. Cancel your subscription anytime and you keep access through the end of your billing period. Your local data always stays on your device. Cloud-stored data is available for 30 days after cancellation for you to download.
How does this help with insurance claims?
Insurance adjusters need clear evidence of property condition before and after damage. Storm Witness automatically GPS-stamps and timestamps every photo, creating a chain of evidence that insurance companies trust. Organized, timestamped documentation speeds up claim approval and increases payout amounts.
Is my data private and secure?
Your data is yours. Free tier data stays on your device only. Cloud backup data is encrypted with AES-256 before upload and stored in secure, SOC 2-compliant data centers. We never share, sell, or access your photos or property information. You can delete your data at any time.